MENANGANI TAMU TIBA TANPA RESERVASI (WALK IN GUEST)

B : Bellboy
R : Receptionist
G : Guest

B : (open Guest Car). Mind your head please, good afternoon, welcome to Asa Hotel, may i help you
G : good afternoon. i want to check in
B : any luggage with you?
G : yes in the baggage
B : may i take your luggage
G : yes, please
B : madam, youhave one piece of the luggage, is thats right?
G : yes thats right.
B : please follow me to the lobby. mind your step please.
G : thank you
B : madam, would you like to see our receptionist? register please

R : welcome to Asa Hotel, how may i assist you?
G : yes. i want to check in.
R : do you have reservation?
G : not. I have not.
R : what kind of room do you want?
G : what kind of room doyou have?
R : we have 5 kind of room. there are, superrior room, deluxe room, junior suite, suite, and presidential suite. the rate of superior is US$ 40.00, deluxe is US$ 50.00, Junior suite is US$ 60.00, Suite is US$ 85.00, and presidential suite is US$ 100.00. all of them include breakfast for two person. exclude 21% for tax and service. which one do you like?
G :what diferent of deluxe and junior suite?
R : junior suite  biggest more than deluxe room, and have living room. suitable for you and your family
G : ok, i take junior suite room
R : for how long, and how many person?
G : 3 night for 3 person.
R : wait the moment, i will check it.
(receptionist check room rack)
R : you are lucky madam, we available junior suite. register please. (giving registration form)
G : yes.
R : may i borrow your ID card?
G : yes, this is.
R : thank you.(receptionist completed Guest card and meal coupon)
G :i am finnish.
R : madam, this isyour ID card. how about your payment?
G : i will pay it with cash. how much?
R : rp. 1.000.000,-
G :ok. this is Rp. 1.000.000.-
R : yes. this is your cash receipt.
G : thank you.
R : madam, you reserve one junior suite, you will stay for 3 night. and you have deposit rp.1.000.000,-
R :  this is meal copuon for breakfast tomorrow morning in our srikandi restaurant. it will be open at 06.00 am until 10.00 a.m. are you ready go to your room? our bellboy will escort you go to your room.
G :yes i am ready
R : (calling bellboy). bellboy please. please escort mrs. hardjono to room 151. this is the guest card and room key
R : mr. hardjono. thank you for your coming, andi hope you have nice stay with us. good afternoon
G : good afternoon.